2020 has been a challenging year as the country and county navigated the difficulties presented by the coronavirus pandemic but Healthwatch Cornwall have continued to operate throughout this, maintaining its role as a critical friend to health and social care services in Cornwall.
Mario will provide strategic and operational leadership in what will likely be another challenging year. The implications of the latest national lockdown restrictions will undoubtedly put pressure on services and individuals as the county awaits the rollout of the vaccines.
Mario brings a strong CV with the skills to enable the organisation to take on these challenges with experience spanning operational and strategic roles in government, public policy, communications and marketing, leading large teams in the health and social care space. Mario was also listed by The Health Service Journal as one of the “fifty most influential people in the NHS”.
During the pandemic quality of care and ease of access to services in areas such as mental health, palliative care and dentistry have been major focuses for Healthwatch Cornwall, as well as its continued work with the Partnership Boards and Maternity Voices Partnership. Mario will join Healthwatch Cornwall as it continues the important work in these areas, always listening to residents of Cornwall to understand their experience of services and acting as a critical friend to NHS and social care during these challenging times.
Healthwatch Cornwall are the independent champion with statutory powers for people who use health and social care services. They make sure that those running services put people at the heart of care with the sole purpose to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf. They focus on ensuring that people’s feedback about current services are addressed and we work to get services right for the future.
Mario’s appointment is effective 18th January 2021.