Other agencies

Healthwatch Cornwall will be informing a number of statutory health and social care agencies to bring about positive changes to services where necessary.

Listed below is a number of the organisations Healthwatch Cornwall will work with.

Cornwall Council:

Health and Wellbeing Board

Healthwatch Cornwall will have two seats on this Board. The Health and Wellbeing Board will bring together the NHS, social care, public health, safeguarding, voluntary sector and potentially other local services. It will have strong powers to help identify and meet needs across Cornwall and will work to tackle health inequalities.

Read more here.

Scrutiny Committee

The new Health and Social Care Scrutiny Committee has now been established. All of the legislative health scrutiny powers awarded to the local authority within the Health and Social Care Act 2012 have been delegated to this Committee which will be looking at health and social care for all ages.

Read more here.

Adult Care, Health and Wellbeing

This directorate is responsible for public health and leisure services in Cornwall as well as providing support for:

older people
adults with mental health problems
adults with learning disability
adults with physical disability
people with hearing or sight loss, HIV/Aids, or drug or alcohol problems
The range of services includes the funding of places in residential care homes, care at home, short break or respite care, equipment or adaptions to the home, information and advice.

People can also contact this department if they need advocacy support to make a complaint in reference to social care.

Read more here.

Children, Schools and Families

This department is responsible for commissioning or providing a large range of services, such as youth services, children’s centres and family information services.

Read more here.

Public Health

Public health moved from the NHS to Cornwall Council in April 2013. It looks to improve the health of the population and tackle inequalities and has teams based across the county working on public health programmes and within the local health promotion service.

Its key responsibilities are to help deliver the local Health and Wellbeing Strategy and the national Public Health Outcomes framework.

Read more here.

NHS Kernow Clinical Commissioning Group

NHS Kernow is the clinical commissioning group for Cornwall and the Isles of Scilly. The Group is formed of 69 local GP practices who are themselves formed into locality groups that have been involved in local commissioning for many years.

Its job is to buy health services for the population of the county and islands and it is responsible for buying:

hospital care (for example Royal Cornwall Hospitals NHS Trust)
mental health care (for example Cornwall Partnership NHS Foundation Trust)
children’s care (for example Cornwall Partnership NHS Foundation Trust)
community health services (for example Peninsula Community Health)
GP out of hours services (for example Serco Health)
NHS Kernow formally took over this function on April 1, 2013, from Cornwall and Isles of Scilly Primary Care Trust when it was abolished. Public Health is now the responsibility of Cornwall Council or the Public Health Council of the Isles of Scilly. Primary care services such as GPs, dentists, pharmacies and optometrists are commissioned by the NHS Commissioning Board for Devon, Cornwall and the Isles of Scilly.

Read more at www.kernowccg.nhs.uk

NHS England

From April 2013, NHS England took on many of the functions of the former primary care trusts with regard to the commissioning of primary care health services, as well as some nationally-based functions previously undertaken by the Department of Health.

Locally it will be responsible for:

All dental services
Community ophthalmology
Community pharmacy
Health visiting
Sexual assault referral.

Read more here.


Cornwall Foundation Trust (CFT)

CFT provides NHS adult, children and young people’s community health services and mental health and learning disability services to people of all ages. It also includes drug and alcohol and eating disorder services to both adults and children. Inpatient mental health facilities are provided in the following locations:

Cove Ward, Longreach House, Camborne and Redruth Community Hospital
Garner Ward, Bodmin Hospital
It is an NHS Foundation Trust, commissioned by NHS Kernow, and is committed to providing high quality care and services.

Visit www.cornwallfoundationtrust.nhs.uk

Royal Cornwall Hospitals Trust.

The Royal Cornwall Hospitals NHS Trust is the principal provider of acute care services in the county of Cornwall. It serves a population of around 450,000 people, a figure often doubled by holidaymakers during the busiest times of the year. The Trust employs approximately 4,700 staff and has a budget of approximately £300 million.
The Trust is responsible for the provision of services at three sites (comprising approximately 750 beds):
Royal Cornwall Hospital, Treliske, Truro
West Cornwall Hospital, Penzance
St Michael’s Hospital, Hayle.
The Trust has teaching hospitals status as part of the Peninsula College of Medicine and Denistry (PCMD). Its Knowledge Spa on the Royal Cornwall Hospital site is the Cornwall base for the PCMD, while its partnership with the University of Plymouth’s Faculty of Health and Social Work has further enhanced a strong reputation for training and education.

Visit www.rcht.nhs.uk

Plymouth Hospitals NHS Trust

Plymouth Hospitals Trust is the largest hospital trust in the South West peninsula. It offers a full range of general hospital services to around 450,000 people in Plymouth, North and East Cornwall and South and West Devon. Approximately 20% of Cornish residents use Plymouth Hospitals Trust as their primary acute hospital.

The Trust also has an integrated Ministry of Defence Hospital Unit which has a staff of approximately 250 military personnel who work within a variety of posts from lead doctors to trainee medical assistants.

Visit www.plymouthhospitals.nhs.uk

South Western Ambulance Service NHS Foundation Trust

The South Western Ambulance Service NHS Foundation Trust provides emergency and urgent care, patient transport services and out-of-hours services across Cornwall and the Isles of Scilly, Devon, Dorset, Gloucestershire, Somerset, Wiltshire and the former Avon.
The Trust employs more than 4,000 staff across 120 operational sites including 96 ambulance stations and six air bases. It also serves a resident population of more than 5.3 million people.

Visit www.swast.nhs.uk

The Care Quality Commission (CQC)

This organisation regulates all health and adult social care services in England, including those provided by the NHS, local authorities, private companies or voluntary organisations. It also protects the interests of people detained under the Mental Health Act.

The CQC ensures that essential standards of quality and safety are being met where care is provided, from hospitals to private care homes. It has a wide range of enforcement powers to take action on behalf of people who use services if found to be unacceptably poor.

Visit www.cqc.org.uk


Monitor is a non-departmental public body and is the sector regulator of NHS-funded health care services. Its main duty is to protect and promote the interests of patients. Monitor regulate the provision of health care services to ensure it is effective, efficient and economic, and maintains or improves the quality of services.

It also assesses NHS trusts for foundation trust status and ensures that foundation trusts are well-led in terms of quality and finances.

Visit here for more information.