Leadership Team
Debbie Gilbert - Chief Executive Officer
Debbie leads Healthwatch Cornwall in delivering its mission to ensure the public's voice is heard and acted on. She is responsible for operations, representing the organization at strategic level, governance, finances and legal compliance.
Jody Wilson - Senior Manager for Strategy and Engagement
Jody currently supports the strategic elements of our future direction both internally and externally and is responsible for managing the Engagement team, Volunteer Development and the Partnership Board officers to enable them to effectively represent Healthwatch Cornwall. Jody also acts as Deputy CEO.
Natalie Swann - Research and Evidence Manager
Natalie leads our research programme and intelligence management systems. She oversees the production of reports to demonstrate the impact of our work, and represents HC at senior meetings across the health and social care system in Cornwall and IOS.
Anne Oliver – Business Support Manager
Anne is responsible for Business Support for the organisation, managing finance, HR support, facilities and external contracts for provision of office related support. She is the key point of contact in the office for the Board of Directors, and also manages the information phone line and ensuring administrative support for the wider team is delivered from the office.
Research Team
Helen Hambly - Research Officer
Helen works with Natalie reporting on our public engagement and presenting evidence to commissioners and providers of health and social care services.
Amanda Elson – Data Officer
Amanda works as Data Officer to document and report all the feedback we receive. She works closely with the Research Manager ensuring all our data is up-to-date and available for use in our reports.
Jenny Salmon - Project Officer
Jenny works on specific projects and is currently working on a commissioned project Ageing Well, which is reviewing patients' experiences of the Urgent Care Response and Reablement services run by Cornwall Partnership NHS Foundation Trust.
Administration Team
Business Support Officer
We currently have a vacancy for this role which provides support across a range of tasks within Business Support and is also part of the team responding to our information line and supporting other team members in their project work. The BSO is also, responsible for maintaining and developing the external profile of Healthwatch Cornwall, providing communications support for the team across the organisation and supporting internal communications processes.
Engagement
Sarah Jones - Engagement Project Officer
Sarah aides and facilitates communication with the community through various engagement events, collecting feedback from service users regarding health and social care services in Cornwall.
Rhiannon Pring - Volunteer Development Officer
Rhiannon is responsible for the support for existing volunteers, and for the volunteer recruitment process from initial enquiry to induction and ongoing involvement.
Kernow Parenting Journey and KMVP
Nicki Burnett - KMVP and Service User Voice Senior Lead (Expert by Experience)
Nicki is responsible for delivering the agreed objectives of the Kernow Maternity Voices Partnership and uses her influence to drive the delivery of highly effective and visible outcomes.
Morwenna Gee - Perinatal Manager for Maternity Voices (KMVP) and Kernow Parenting Journey
Morwenna provides project management and coordination support to Kernow Maternity Voices Project (KPMJ) and leads on the development for the Kernow Parenting Journey (KPJ). She liaises with Healthwatch Cornwall (HC) colleagues to ensure the projects are supported across the organisation
Charlotte Morris - Maternity Voices (KMVP) Engagement Project Officer
Charlotte works closely with Morwenna and the Maternity Voices Chair and volunteers to work with people who access and deliver maternity services in the community, both digitally and face to face.
Partnership Board
Mike Hooper - Partnership Boards Officer
Mike is responsible for coordinating and managing the Partnership Boards in liaison with the individual group chairs and key stakeholders for each board. Mike facilitates the development of the groups’ strategies and plans, organises regular meetings, ensures actions are progressed and seeks to ensure diverse representation from across each target group.
Robert O'Leary - Partnership Boards Lived Experience Officer
Robert works closely with Mike and is responsible for coordinating and managing the Partnership Boards in liaison with the individual group chairs and key stakeholders for each board. Robert facilitates the development of the groups’ strategies and plans, organises regular meetings, ensures actions are progressed and seeks to ensure diverse representation from across each target group.