1. Safeguarding policy

    Report -

    This policy sets out a framework for our safeguarding arrangements.

  2. Volunteer expenses policy

    Report -

    The policy is for people involved in volunteering activity in any part of Healthwatch Cornwall.

  3. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  4. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  5. Find some time to talk about mental health this week

    News -

    Time to Talk Day is the nation’s biggest mental health conversation and it’s nearly here! Taking place on Thursday 3 February, it’s the day that friends, families, communities, and workplaces come together to talk, listen and change lives.

  6. How has the covid pandemic affected you?

    News -

    Healthwatch Cornwall are carrying out an important project into the impacts of covid on people in Cornwall

  7. Carers Partnership Board Meeting - February 2022

    Event -

  8. Carers Partnership Board - 10 February 2022 agenda and meeting papers

    Report -

    Take a look at the documents for our meeting on 10 February 2022

  9. Board Meeting Papers 20 January 2022

    Report -

    Download papers for our January 2022 Public Board Meeting

  10. Cornish residents help inform national survey to improve NHS waiting times

    News -

    Your feedback really does make a difference: recently published NHS England Elective Recovery Plan has been influenced by our findings and recommendations

  11. The Accessible Information Standard – what you can expect from services

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. Here’s some key information about the accessible communications you should expect from services.

  12. Your care, your way – Join Healthwatch’s new campaign

    News -

    Clear, understandable information is important to help you make the right health and care decisions. Join our campaign and have your say on what needs to change.

  13. Learning Disability Partnership Board - 3 March 2022

    Report -

    Take a look at the papers for our meeting on 3 March 2022

  14. Learning Disability Partnership Board meeting - 3 March 2022

    Event -

  15. Autism Partnership Board - 15 March 2022

    Event -

  16. Accessible Information Standard – Healthwatch England recommendations

    News -

    As part of our 'Your Care, Your Way' campaign, Healthwatch England set out five headline recommendations to help health and care services ensure that people who have communication needs are given their healthcare information in the way they need it.

  17. Your Care, Your Way survey - Alternative formats

    Blog -

    So you can take part in our campaign Your Care, Your Way, we have created our survey in several alternative formats, including Easy Read.

  18. Healthwatch Cornwall Ageing Well report

    Report -

    Healthwatch Cornwall was commissioned by Cornwall Partnership Foundation Trust to review the Urgent Care Response pilot they are delivering as part of the Ageing Well Programme.

  19. Learning Disability and Autism Service Users Meeting

    Event -

  20. GP website review

    Report -

    Healthwatch Cornwall conducts accessibility and design review of all 58 GP websites in Cornwall

  21. Cornwall GP website review published

    News -

    Healthwatch Cornwall conducts design and accessibility review of all 58 GP websites in Cornwall

  22. Healthwatch Cornwall Board Meeting 28 April 2022

    Event -

  23. Healthwatch Cornwall launches dementia and memory loss research project

    News -

    If you are a carer and provide support to someone living with dementia or memory loss (suspected dementia), talk to us about your experiences of services and support in Cornwall

  24. Your feedback really does have the power to make a difference

    Blog -

    Improvements have been made to the Rheumatology department at Royal Cornwall Hospitals Trust thanks to your feedback

  25. Carers Partnership Board - 12 May 2022 Agenda and Meeting Papers

    Report -

    Take a look at the documents for our meeting on 12 May 2022

  26. Learning Disability Partnership Board - 26 May 2022

    Report -

    Take a look at the papers for our meeting on 26 May 2022

  27. Board Meeting Papers 28 April 2022

    Report -

    Download papers for our April 2022 Public Board Meeting

  28. Autism Partnership Board - Self-advocates and Service Users Group - 23 June 2022

    Report -

    Take a look at the agenda for our meeting in Truro on 23 June 2022.

  29. Autism Partnership Board - 28 June 2022

    Report -

    Take a look at the papers for our meeting on 28 June 2022.

  30. Healthwatch Cornwall publish latest annual report

    News -

    Find out about all the improvements we have been making to health and social care services in Cornwall

  31. Autism Partnership Board - Self-advocates and Service Users Group - 20 July 2022

    Report -

    Agenda and information for our meeting at New County Hall in Truro on 20 July 2022.

  32. Learning Disability Self-advocates and Service Users Meeting - 14 July 2022

    Report -

    Take a look at the agenda for our meeting in Truro on 14 July 2022

  33. Kernow Maternity Voices Partnership publish annual report

    News -

    Find out about all the improvements the Kernow Maternity Voices Partnership have been making to maternity services in Cornwall and the Isles of Scilly

  34. Kernow Parenting Journey project commissioned to help support parents with information during pregnancy

    Blog -

    Find out more about the recently commissioned project to support new parents with better information and resources during pregnancy

  35. Kernow Maternity Voices Partnership publish annual report

    Report -

    Find out about all the improvement the Kernow Maternity Voices Partnership have been making to maternity services in Cornwall and the Isles of Scilly

  36. Healthwatch Cornwall Work Plan 2022-2024

    Report -

    The Healthwatch Cornwall Work Plan sets out our organisational priorities for 2022-2024.

  37. Disabled people report being blocked from NHS care due to poor communications

    News -

    Deep-dive analysis of people's experiences of healthcare communication is a stark reminder of why NHS England and the 42 new Integrated Care Systems need to ensure services abide by the Accessible Information Standard.

  38. Carers Partnership Board - 11 August 2022 Agenda and Meeting Papers

    Report -

    Take a look at the papers for our dual meeting, to be held at Venton Conference Centre, Chapel Parc, Summercourt, Newquay TR8 5AH and on Microsoft Teams.

  39. Restarting the Older Persons Partnership Board & Cornwall Council Engagement on care and support services for older people - 11 August 2022

    Report -

    Take a look at the papers for our dual event at Venton Conference Centre, Chapel Parc, Summercourt, Newquay TR8 5AH and on Microsoft Teams.

  40. Board Meeting Papers 21 July 2022

    Report -

    Download papers for our July 2022 Public Board Meeting

  41. Learning Disability Partnership Board - 08 September 2022

    Report -

    Agenda for our meeting at New County Hall in Truro on 8 September 2022.

  42. Autism Partnership Board - 20 September 2022

    Report -

    Take a look at the papers for our meeting on 20 September 2022.

  43. Board Meeting 20th October 2022

    Report -

    See agenda for our Board Meeting on 20th October 2022

  44. Carers Partnership Board - 27 October 2022 Agenda and Meeting Papers

    Report -

    Take a look at the papers for our hybrid meeting, to be held at Chy Trevail, Beacon Technology Park, Bodmin and on Microsoft Teams

  45. Learning Disability Partnership Board - 03 November 2022

    Report -

    Take a look at the papers for our hybrid meeting at St Austell Conference Centre and on Microsoft Teams on 3 November 2022.

  46. Autism Partnership Board - 15 November 2022

    Report -

    Take a look at the papers for our meeting on 15 November 2022.

  47. Board Meeting Papers 20 October 2022

    Report -

    Download papers for our October 2022 Public Board Meeting

  48. Suicide prevention report will lead to improvements in services for those in need

    Blog -

    New report from Healthwatch Cornwall reviews mental health and suicide prevention services in Cornwall and Isles of Scilly and provides recommendations for improvement