Have Your Say: Share Your Experience of GP Services in Cornwall

🩺 Have you recently contacted your GP practice? Was it easy to get help? Did you feel heard and supported? Were you happy with the care you received?

We want to know what it’s really like for people across Cornwall when accessing GP services, and we need your voice to make change happen.
Image of a doctor and patient talking in a consultation room

📊 Why This Matters

So far in 2025, 29% of all feedback we've received at Healthwatch Cornwall is about GP services.

Of that:

  • 32% has been negative, with people reporting long waits, lack of access, or not feeling listened to.
  • But 49% has been positive, showing that good care is possible, and we want to see more of it across Cornwall.

Sharing your experience, whether it’s positive, negative, or somewhere in between, can help improve GP care for everyone.

📝 Take the GP Access 2025 Survey   

By taking just five minutes to complete our GP Access 2025 Survey, you’ll be helping us influence improvements that matter to you and your community.

  • How easy it is to book an appointment
  • Whether you feel listened to and understood
  • Your experiences with digital access and extended hours
  • Barriers to care, and how things could be better

We're especially keen to hear from people who face extra barriers to care — including carers, rural residents, digitally excluded individuals, and those who find it hard to get the support they need.

The survey takes just 5 minutes to complete.
👉 Click here to take the survey now

The survey closes on: Monday 7th July 2025

Who Should Take Part?

This survey is open to anyone registered with a GP practice in Cornwall - patients, carers, family members, or anyone who supports someone with health needs.

🗣 Why Your Voice Counts

Every response we receive helps us:

  • Identify common barriers to care
  • Share what's working well, and what’s not working well
  • Make sure GP services meet the needs of everyone, no matter their background or circumstances

We’ll use your feedback to influence NHS decision-makers, improve access, and ensure GPs provide the right support at the right time.

📢 Share the Survey

Please pass it on to friends, neighbours, family members, or anyone who might have something to say. 

The more voices we hear, the stronger the case for change. Together, we can build more accessible, inclusive, and responsive GP services in Cornwall.

Your responses will be completely anonymous and used to inform NHS and local GP leaders. Let’s work together to create a GP system that works for everyone.