Are you passionate about how health and social care services are delivered in Cornwall? If you are proactive and versatile, and believe that the voice of service users has a vital role to play in shaping how services are delivered and can improve, think about what you could achieve through this role.
Our vision is to inspire positive change in Cornwall’s health and social care through effective public engagement and we exist to ensure people and communities have a strong voice to influence and challenge how health and social care services are provided within their area.
Healthwatch Cornwall is a Community Interest Company (CIC), and we act as a ‘critical friend’ to the commissioners and providers of health and social care services to enable progressive and beneficial decisions to be made.
Current vacancies:
Community Engagement Officer
Part Time: 14 hours per week
Actual Salary: £10,308 per annum [£25,772FTE]
Contract: Fixed until May 2029
Role:
At Healthwatch Cornwall, we’re looking for people who are passionate about engaging with others and committed to improving health and social care services across Cornwall. Whether it’s connecting with people at a community centre, listening to someone’s lived experience at an event, or representing Healthwatch at outreach activities — this role is about meaningfully engaging with communities, capturing their voices, and ensuring they are heard where it matters.
We have an exciting opportunity for a key player within our Engagement team. As an Engagement Officer, you’ll spend much of your time out in the community, building connections, listening carefully, and capturing feedback on people’s experiences. You’ll share this insight with our research and reporting teams to help influence and improve the services people rely on.
Key Responsibilities
- Engaging with our Communities
- Attend and support events, outreach visits, and local group meetings
- Build strong relationships with community groups, organisations and the public
- Data Capture and supporting the organisational reporting
- Represent Healthwatch Cornwall in a professional, compassionate and approachable way.
- Champion the voices of our communities
-
Support and promote community engagement of all groups
For further information please download the Job Description and Personal Specification below.
To apply, download and complete the application and Equality forms and return them to us at: admin@healthatchcornwall.co.uk
Closing date: 9am on 26th May 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications.
Downloads
Engagement & Relationships Manager
Part Time: 22.5 hours, 3 days per week
Actual Salary: £37,946 FTE, subject to pro rata
Contract: Fixed until May 2029 (subject to external funding)
Role:
At Healthwatch Cornwall, we’re looking for people who are passionate about engaging with others and committed to improving health and social care services across Cornwall. Whether it’s connecting with people at a community centre, listening to someone’s lived experience at an event, or representing Healthwatch at outreach activities — this role is about meaningfully engaging with communities, capturing their voices, and ensuring they are heard where it matters.
The Engagement & Relationships Manager is responsible for leading
and managing Healthwatch Cornwall’s engagement function to ensure delivery against organisational priorities, contractual outputs, KPIs, and statutory responsibilities
Key Responsibilities
- Lead the development and delivery of engagement activity that
prioritises relationship-building, trust, and sustained connection with
communities and individuals across Cornwall. - Build and maintain strong relationships with VCSE partners,
community organisations, informal networks, and system
stakeholders. - Act as a visible and credible Healthwatch Cornwall presence
within communities and multi-agency spaces, representing the
organisation’s values and purpose. - Identify and nurture opportunities to strengthen Healthwatch
Cornwall’s reach, influence, and credibility through engagement and
collaboration. -
Identify opportunities where strong relationships and community
intelligence can support future projects, collaborative activity,
or system investment that benefits residents.
For further information please download the Job Description and Personal Specification below.
To apply, download and complete the application and Equality forms and return them to us at: admin@healthatchcornwall.co.uk
Closing date: 9am on 26th May 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications.
Downloads
Trainee Data & Administrative Officer
Part Time: 18 hours, Mon-Weds Truro office
Actual Salary: £19,145 FTE (Grade 1)
Contract: Temporary/ fixed, July-Sept 2026
Role:
At Healthwatch Cornwall, we’re looking for people who are passionate about engaging with others and committed to improving health and social care services across Cornwall. Whether it’s connecting with people at a community centre, listening to someone’s lived experience at an event, or representing Healthwatch at outreach activities — this role is about meaningfully engaging with communities, capturing their voices, and ensuring they are heard where it matters.
We have an exciting opportunity for a key player within our Data team. As a Data & Administrative Assistant, you'll ensure accurate and insightful management of public feedback data for Healthwatch Cornwall. The postholder will be responsible for collecting, coding, analysing, and reporting on data gathered from residents across multiple sources, providing vital evidence for research, reports, and influencing work.
Key Responsibilities
- Data Entry: Enter resident feedback from multiple channels (surveys, Have
Your Say forms, phone/email, focus groups, events) into Excel and ensure
seamless integration with the CRM system, working closely with the Data &
Engagement Coordinator and Research team. - Data Cleansing & Quality Assurance: Maintain accuracy, consistency,
and integrity of data, carrying out regular quality checks. - Data Analysis: Working with Performance & Insights Officer, identify
themes, trends, and insights in public feedback, preparing summaries
and visual outputs for use in reports and dashboards. - Reporting Support: Work with the wider team (Research & Engagement)
to provide datasets, charts, and analysis for issue reports, impact
reviews, and commissioner updates. - Confidentiality & Compliance: Ensure all information is handled in line
with GDPR and HC’s data governance policies.
For further information please download the Job Description and Personal Specification below.
To apply, download and complete the application and Equality forms and return them to us at: admin@healthatchcornwall.co.uk
Closing date: 9am on 26th May 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications.
