Accessibility

We are keen to ensure that our staff are representative of all sections of the community and the people of Cornwall, and we especially welcome applications from those from a black and minority ethnic background, those with a physical disability or are neuro-diverse, as we are currently under-represented in these areas.

Our offices are on the ground floor with good wheelchair access.

Are you passionate about how health and social care services are delivered in Cornwall?   If you are proactive and versatile, and believe that the voice of service users has a vital role to play in shaping how services are delivered and can improve, think about what you could achieve through this role.

Our vision is to inspire positive change in Cornwall’s health and social care through effective public engagement and we exist to ensure people and communities have a strong voice to influence and challenge how health and social care services are provided within their area.

Healthwatch Cornwall is a Community Interest Company (CIC), and we act as a ‘critical friend’ to the commissioners and providers of health and social care services to enable progressive and beneficial decisions to be made.

Current vacancies:

Data & Administrative Officer

(Part-time)

Hours: 5 days a week (26 hours)

Location: Newham Office, Truro

Salary: Competitive-range £25,772 - £29,767 FTE (Grade 2)

Contract: Fixed Term to 31 May 2029 (subject to external contract)

We are seeking a part-time Data & Administrative Officer to ensure accurate and insightful management of public feedback data for Healthwatch Cornwall. The postholder will be responsible for collecting, coding, analysing, and reporting on data gathered from residents across multiple sources, providing vital evidence for research, reports, and influencing work. In addition, the role will provide one day per week of core administrative support to ensure smooth office and operational functions.

Key responsibilities: 

  • Data Entry
  • Data Cleansing & Quality Assurance
  • Data Analysis
  • Reporting Support
  • Confidentiality & Compliance

Download / view the job description and person specification below to see the role in greater depth. 

How to Apply:

To apply for this role, please complete the application form and send to admin@healthwatchcornwall.co.uk.

Applications close on 3rd November 2025, but we encourage early submissions as we reserve the right to close the vacancy sooner if a suitable candidate is identified.

Downloads

Data & Administrative JD and PS
Applicant advice sheet
Application form
Equality monitoring form

Research & Impact Manager

(Part-time) 

Hours: 15 per week

Location: Newham Office, Truro/Hybrid

Salary: Competitive-range £37,946-£40,575 FTE (Grade 4 Pro Rata)

Actual Starting Salary: £16,263

Contract: Fixed Term to 31 May 2029 (subject to external contract and Government Legislation)

The Research & Impact Manager leads the interpretation, synthesis, and communication of Healthwatch Cornwall’s evidence base. Working closely with the Engagement, Communications, and Executive teams, this role turns community feedback and data into meaningful insight that drives improvement across the system. The postholder manages the end-to-end production of Healthwatch Cornwall’s Issue Reports (four annually) and Impact/Review Reports (three annually), ensuring that data, stories, and lived experience are translated into clear, credible findings and recommendations.

 

Key Responsibilities

  • Research & Data Leadership
  • Design & Delivery of research projects
  • Reporting & Effective Communication
  • Stakeholder & System Collaboration
  • Internal Collaboration & Team Development

 

Download / view the job description and person specification below to see the role in greater depth. 

How to Apply:

To apply for this role, please complete the application form and send to admin@healthwatchcornwall.co.uk.

Applications will close on the 10th November 2025, but we encourage early submissions as we reserve the right to close the vacancy sooner if a suitable candidate is identified.

Downloads

Research & Impact Manager
Application Form
Applicant Advice Sheet
Equality Monitoring Form

Community Engagement Officer

(Full Time or Part Time)

Hours: 21 - 35 per week

Location: Hybrid: Newham Office Truro, home and community based 

Salary: Competitive-range £25,772 – £29,767 FTE [Grade 2] - salary will be subject to pro rata for part time.

Contract: Fixed until May 2029 (subject to external contract and Government Legislation)

The Role:

At Healthwatch Cornwall, we’re looking for people who are passionate about engaging with others and committed to improving health and social care services across Cornwall. Whether it’s connecting with people at a community centre, listening to someone’s lived experience at an event, or representing Healthwatch at outreach activities — this role is about meaningfully engaging with communities, capturing their voices, and ensuring they are heard where it matters.

As a Community Engagement Officer, you’ll spend much of your time out in the community, building connections, listening carefully, and capturing feedback on people’s experiences. You’ll share this insight with our research and reporting teams to help influence and improve the services people rely on.

Key Responsibilities

  • Engaging All Community Groups
  • Attending & Supporting Events
  • Accurate Feedback Data Capture
  • Professional Compassionate Representation
  • Championing our Community Voices

Download / view the job description and person specification below to see the role in greater depth. 

How to Apply:

To apply for this role, please complete the application form and send to admin@healthwatchcornwall.co.uk.

Applications will close on the 17th November 2025, but we encourage early submissions as we reserve the right to close the vacancy sooner if a suitable candidate is identified.

Downloads

Community Engagement Officer
Application Form
Applicant Advice Sheet
Equality Monitoring Form

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