Accessibility
We are keen to ensure that our staff are representative of all sections of the community and the people of Cornwall, and we especially welcome applications from those from a black and minority ethnic background, those with a physical disability or are neuro-diverse, as we are currently under-represented in these areas.
Our offices are on the ground floor with good wheelchair access.
Are you passionate about how health and social care services are delivered in Cornwall? If you are proactive and versatile, and believe that the voice of service users has a vital role to play in shaping how services are delivered and can improve, think about what you could achieve through this role.
Our vision is to inspire positive change in Cornwall’s health and social care through effective public engagement and we exist to ensure people and communities have a strong voice to influence and challenge how health and social care services are provided within their area.
Healthwatch Cornwall is a Community Interest Company (CIC), and we act as a ‘critical friend’ to the commissioners and providers of health and social care services to enable progressive and beneficial decisions to be made.
Current vacancies:
Performance & Insight Officer - Power BI experience essential
(Part-time)
Hours: 1-2 days a week (7.5 - 12 hours, negotiable depending on the candidate)
Location: Newham Office, Truro
Salary: Competitive-range £24,482-£27,411 FTE [Grade 2] Pro Rata
Contract: Fixed Term to 31 May 2029 (subject to external contract)
We are seeking a part-time Performance & Insight Officer with considerable Power BI experience to join our team. Working closely with our administrative team, you will help ensure our reporting and analysis processes are both effective and aligned with the voices of the people who contact us.
The successful candidate will be responsible for managing and enhancing the reports generated from FREDA, coding new requirements, improving our data systems, and ensuring that the data and sentiment in our reports are accurately represented.
This is a flexible, part-time role with the option to negotiate hours with the right candidate. You will play a key role in making improvements to our reporting process, ensuring that the feedback we collect is properly analysed, and supporting our work to influence and improve local health and social care services.
Key responsibilities:
- Running Power BI reports
- Manual data entry and updates
- Improvement and optimisation
- Data coding
- Digital process alignment
Download / view the job description and person specification below to see the role in greater depth.
How to Apply:
To apply for this role, please complete the application form and send to admin@healthwatchcornwall.co.uk.
Applications close on 30th June, but we encourage early submissions as we reserve the right to close the vacancy sooner if a suitable candidate is identified.
Downloads
Community Engagement Officer (Full Time/Part-time)
Hours: F/T 35 hours or P/T 18 hours a week
Location: Hybrid- (Truro office and community based)
Salary: Competitive-range £24,971 – £29,046 FTE [Grade 2] subject to pro rata for part time
Contract: Fixed Term to 31 May 2029 (subject to external contract)
Are you passionate about listening to people’s experiences and making sure their voices shape local health and social care?
At Healthwatch Cornwall, we’re looking for people who love talking and listening to others and want to help us improve health and social care services across Cornwall. Whether it’s chatting at a local community centre, listening to someone’s experience at an event, or representing Healthwatch at outreach activities — this role is all about gathering the voices of real people and making sure they’re heard.
We are offering flexible working options, with both full-time or part-time roles available.
Why Join Us?
At Healthwatch Cornwall, your voice matters just as much as the voices you help us capture.
- Join a small, passionate and supportive team
- Flexible working hours to suit your lifestyle
- Mileage reimbursed for travel
- A meaningful role where no two days are the same
- Be part of real change in the NHS and care services in Cornwall
Key responsibilities:
- Engage with people across Cornwall to gather their views on health and social care
- Attend and support events, outreach visits, and local group meetings
- Build strong relationships with community groups, organisations and the public
- Accurately log feedback and insights into our secure database
- Work with the wider team to feed what you hear into reports, campaigns and evidence
- Represent Healthwatch Cornwall in a professional, compassionate and approachable way
Download / view the job description and person specification below to see the role in greater depth.
How to Apply:
To apply for this role, please complete the application form and send to admin@healthwatchcornwall.co.uk.
Applications close on 24th July, but we encourage early submissions as we reserve the right to close the vacancy sooner if a suitable candidate is identified.
