News and reports
Latest news and views
Working in Adult Social Care in Cornwall? We want to hear what it’s really like.
Thousands of people across Cornwall work every day to support adults with care needs and we hear regularly about the pressures they face: housing costs, travel challenges, workload, digital change, recruitment issues and high levels of stress.
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Blog
Help Shape the Future of Dental Care in Cornwall – Share Your Experience!
At Healthwatch Cornwall, dental care is the top issue that residents have consistently brought to our attention. In 2023, 36% of all feedback we received was about challenges accessing dental services, and this trend continues into 2024. We want to dig…
News
St Austell Healthcare Invites Patients to Share Views on Proposed Relocation of Services
St Austell Healthcare is inviting patients from its branch surgeries at Park Medical Centre and Carlyon Road Health Hub to share their views on a…
News
BMA enters a formal dispute with government over new rules on GP access.
From 1 October 2025, surgeries must allow patients to request appointments at any time during core hours (8am–6.30pm, Mon–Fri) by phone, in person or…
Blog
The New GP Patient Access Charter
From October 2025, GP practices in England will follow a new Patient Access Charter. This sets out what you can expect when contacting your GP, and…
Blog
Latest reports and publication
Cornish Communities in Focus: Evolving Voices in Mental Health: Impact Review Report 2025/26
This Impact Review Report presents the outcomes and influence of Healthwatch Cornwall’s Cornish Communities in Focus: Evolving Voices in Mental Health Report (published February 2025), which captured the real-life experiences of over 2000 people across the county.
Poor mental health continues to be one of the most significant concerns raised by Cornish residents. The purpose of this report is to assess whether commitments and actions described by system partners have translated into improved access, experience, or outcomes for people seeking mental health support.
Poor mental health continues to be one of the most significant concerns raised by Cornish residents. The purpose of this report is to assess whether commitments and actions described by system partners have translated into improved access, experience, or outcomes for people seeking mental health support.
Find out more
GP Access: Impact Review Report 2025/26
This Impact Review Report presents the outcomes and influence of Healthwatch Cornwall’s GP Access Report (published July 2025), which captured the real-life experiences of over 2000 people across the county.
These “2000 Voices of Cornwall” determine whether actions taken by the system since July 2025 have improved people’s experience of accessing GP services. This review supports Healthwatch Cornwall’s statutory role to represent the public voice, identify inequalities in access, and influence service improvement within primary care.
These “2000 Voices of Cornwall” determine whether actions taken by the system since July 2025 have improved people’s experience of accessing GP services. This review supports Healthwatch Cornwall’s statutory role to represent the public voice, identify inequalities in access, and influence service improvement within primary care.
Find out more