News and reports
Latest news and views
Help Shape the Future of Dental Care in Cornwall – Share Your Experience!
At Healthwatch Cornwall, dental care is the top issue that residents have consistently brought to our attention. In 2023, 36% of all feedback we received was about challenges accessing dental services, and this trend continues into 2024. We want to dig…
News
BMA enters a formal dispute with government over new rules on GP access.
From 1 October 2025, surgeries must allow patients to request appointments at any time during core hours (8am–6.30pm, Mon–Fri) by phone, in person or…
Blog
The New GP Patient Access Charter
From October 2025, GP practices in England will follow a new Patient Access Charter. This sets out what you can expect when contacting your GP, and…
Blog
Jess’s Rule: A new safety measure in GP care
We have welcome the introduction of Jess's rule for GP patients to help improve patient safety.
Blog
Latest reports and publication
Issue report: Significant pressures in GP surgeries are affecting patient care in Cornwall
Delays in diagnosis, preventable hospital admissions, and some patients incurring significant personal costs, sometimes thousands of pounds, are among the key findings of Healthwatch Cornwall’s new report on GP access.
The comprehensive, 44-page document highlights widespread problems, including the “8.00am scramble” to get an appointment, difficulties getting through on the phone, not being able to see a regular doctor, lack of clear surgery communication, digital barriers and accessibility.
The comprehensive, 44-page document highlights widespread problems, including the “8.00am scramble” to get an appointment, difficulties getting through on the phone, not being able to see a regular doctor, lack of clear surgery communication, digital barriers and accessibility.
Find out more
Boots Pharmacy Redruth Enter and View Report
Healthwatch Cornwall champions better standards of care in socially funded health and social care services.
Find out more