Thanks to feedback from Margaret*, local health leaders are reviewing hospital discharge processes to better protect vulnerable patients returning home.
We have visited 28 health and care services including GP surgeries, hospital wards and nursing homes to observe care and gather feedback from patients and staff, helping to inform improvements during 2024/2025.
Residents in Cornwall say more accessible, responsive, and person-centred support is needed to navigate mental health services and reduce the barriers to treatment.
Facing challenges finding work due to limited experience, Ben joined Healthwatch Cornwall through a Job Centre volunteering placement. By supporting the team, he built new skills, grew in confidence, and found his place making a difference behind the scenes.
The Government has announced plans to abolish local independent Healthwatch services, the very organisations that give people a voice in shaping health and social care. We believe this decision risks silencing communities, particularly those whose voices are often ignored.