News and reports
Latest news and views

Help Shape the Future of Dental Care in Cornwall – Share Your Experience!
At Healthwatch Cornwall, dental care is the top issue that residents have consistently brought to our attention. In 2023, 36% of all feedback we received was about challenges accessing dental services, and this trend continues into 2024. We want to dig…
News

Enter and View: Improving Primary Care Through Listening and Observation
Between May 2024 and April 2025 Healthwatch Cornwall carried out 28 Enter and View visits to primary care practices across the county.
Blog

Improving Hospital Discharge: Margaret’s Story
Thanks to feedback from Margaret*, local health leaders are reviewing hospital discharge processes to better protect vulnerable patients returning…
Blog

Enter & View: Listening, Observing, Improving
We have visited 28 health and care services including GP surgeries, hospital wards and nursing homes to observe care and gather feedback from…
Blog
Latest reports and publication

Issue report: Significant pressures in GP surgeries are affecting patient care in Cornwall
Delays in diagnosis, preventable hospital admissions, and some patients incurring significant personal costs, sometimes thousands of pounds, are among the key findings of Healthwatch Cornwall’s new report on GP access.
The comprehensive, 44-page document highlights widespread problems, including the “8.00am scramble” to get an appointment, difficulties getting through on the phone, not being able to see a regular doctor, lack of clear surgery communication, digital barriers and accessibility.
The comprehensive, 44-page document highlights widespread problems, including the “8.00am scramble” to get an appointment, difficulties getting through on the phone, not being able to see a regular doctor, lack of clear surgery communication, digital barriers and accessibility.
Find out more

Boots Pharmacy Redruth Enter and View Report
Healthwatch Cornwall champions better standards of care in socially funded health and social care services.
Find out more