Our annual report 2017/18

Delays in diagnosis, preventable hospital admissions, and some patients incurring significant personal costs, sometimes thousands of pounds, are among the key findings of Healthwatch Cornwall’s new report on GP access.

The comprehensive, 44-page document highlights widespread problems, including the “8.00am scramble” to get an appointment, difficulties getting through on the phone, not being able to see a regular doctor, lack of clear surgery communication, digital barriers and accessibility.

Healthwatch Cornwall champions better standards of care in socially funded health and social care services.