Healthwatch Cornwall was commissioned by Cornwall Partnership Foundation Trust to review the Urgent Care Response pilot they are delivering as part of the Ageing Well Programme.
This Impact Review Report presents the outcomes and influence of Healthwatch Cornwall’s Cornish Communities in Focus: Evolving Voices in Mental Health Report (published February 2025), which captured the real-life experiences of over 2000 people across the county.
Poor mental health continues to be one of the most significant concerns raised by Cornish residents. The purpose of this report is to assess whether commitments and actions described by system partners have translated into improved access, experience, or outcomes for people seeking mental health support.
This Impact Review Report presents the outcomes and influence of Healthwatch Cornwall’s GP Access Report (published July 2025), which captured the real-life experiences of over 2000 people across the county.
These “2000 Voices of Cornwall” determine whether actions taken by the system since July 2025 have improved people’s experience of accessing GP services. This review supports Healthwatch Cornwall’s statutory role to represent the public voice, identify inequalities in access, and influence service improvement within primary care.