Enter & View Provision Impact Report 2024/25
This report outlines the measurable impact of Healthwatch Cornwall’s Enter & View programme in 2023-2024. The programme not only brought immediate, tangible improvements to primary care services but also contributed directly to influencing wider system change.
Through visits to 28 primary care practices (GP surgeries, Dentists, Opticians, Pharmacists) we gathered the views and experiences of 168 patients and 50 staff members.
Those lived experiences were translated into evidence-based recommendations, several of which were promptly implemented by providers.
Through visits to 28 primary care practices (GP surgeries, Dentists, Opticians, Pharmacists) we gathered the views and experiences of 168 patients and 50 staff members.
Those lived experiences were translated into evidence-based recommendations, several of which were promptly implemented by providers.

Download the report to:
- Find out what we did during our 28 Enter View visits
- Read our stakeholder feedback
- See the differences we made
- Read our indicators of impact
- Find out our next steps
Downloads
Enter and View Provision Impact report 24/25