Latest advice and information on coronavirus

Read the latest advice and information from NHS England, Public Health England and local resources to help with coronavirus related support.
Coronavirus information cornwall.jpg

Healthwatch Cornwall continues to operate during the new national lockdown and is available to support residents in Cornwall and The Isles of Scilly at this challenging time.

The below resources will help provide critical information and support across a number of areas from getting a test to the vaccine, how to self isolate and emergency numbers if you need further support.

As always if you are experiencing difficulties with any health and social care services Healthwatch Cornwall can be contacted on T: 0800 038 1281.

The new lockdown requires you to stay at home to prevent the spread of coronavirus and protect the NHS, the link below has local organisations in Cornwall that can be called if you need further help or support.

Local support

Stay at home, protect the NHS and save lives.

To keep updated with the latest advice and information be sure to regularly check:

If you think you might have coronavirus


  • A high temperature

  • A new, continuous cough
  • Loss or change in sense of smell or taste

What to do if you have these symptoms

Do not go to a GP surgery, pharmacy or hospital. You should stay at home and self isolate.

Only call 111 if you cannot get help online.

You must get a test. Find out more and book.

Use the NHS 111 online coronavirus service if:

  • You feel you cannot cope with your symptoms at home
  • Your condition gets worse
  • Your symptoms do not get better after 7 days

Use the 111 coronavirus service

How to self isolate if you or someone in your house has coronavirus

Stay at home and self-isolate. Do not go to work, school, or public areas and do not use public transport or taxis. 

For more information about when to self isolate and what this means for families visit the Government website.

Self isolating

Financial support when isolating 

You may be eligible for a discretionary support payment If you have tested positive, have been in close contact with someone who has tested positive or been told to stay at home and self-isolate on or after 28 September 2020.

You can find out more about the criteria and eligibility for this on the Cornwall Cornwall website by following the link below.

Find out more

Hand washing: how to wash your hands regularly

Vaccine information

Wait to be contacted

The NHS will let you know when it's your turn to have the vaccine. It's important not to contact the NHS for a vaccination before then, the NHS is currently offering the COVID-19 vaccine to people most at risk from coronavirus.

The vaccine is being offered in some hospitals and pharmacies, at local vaccination centres run by GPs and at larger vaccination centres.

It's being given to:

  • people aged 80 and over
  • people who live or work in care homes
  • health and social care workers at high risk

More information below:

Coronavirus vaccine

The vaccine is safe for BAME communities too.
BSL lockdown information

Accessible information 

You can find the latest coronavirus information in BSL by following the link below:

BSL information

Self isolation easy read

Self isolation easy read

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