Advice and Information

Making a GP Complaint
We are Cornwall’s independent champion for people who use health and social care services and we’re here to make sure that those running services put your views and experiences at the heart of care.

Ear Syringe Services
We are Cornwall’s independent champion for people who use health and social care services and we’re here to make sure that those running services put your views and experiences at the heart of care.

The Accessible Information Standard – what you can expect from services
The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. Here’s some key information about the accessible communications you should expect from services.

What to expect when waiting for care in Cornwall
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps

Latest advice and information on coronavirus
Read the latest advice and information from NHS England, Public Health England and local resources to help with coronavirus related support

Coronavirus vaccine programme easy read and accessible information
This easy read guide will help people with Learning Difficulties understand the process and priority for the Covid vaccination programme.

Important contact numbers for support in Cornwall
Healthwatch Cornwall have collated contact details for a number of key organisations in Cornwall that can be contacted for help, support and guidance

Coronavirus (COVID-19) Guidance - Accessible Resources
Healthwatch Cornwall has collated a range of resources together in Sign Language and printable guidance for those with Learning Difficulties to ensure accessible advice and information is available.

Coronavirus (COVID-19) Guidance
If you are looking for the latest advice and information on Coronavirus we have collated the latest advice from a range of sources including Healthwatch, NHS England and Public Health England

Mental Health Safety Plans
Cornwall Council launch Mental Health Safety Plans with a wide range of support tools available to help support those with mental health wellbeing